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Parts eCommerce - Back Office Component
 
This Back Office component of the "Parts eCommerce" web solution provides for the main functions for managing and operating multiple parts ecommerce dealership sites.  This particular page will display some sample screen shots AND will list out many of the features and benefits of this component within the web solution.  If you are interested in learning more about how our Parts eCommerce web application solution can be used to bolster your part dealership network, please contact us, a business development representative will respond to your inquiry.
Return to Parts eCommerce Main Page
 
Parts wholesaler/distributor will use this component to perform the following functions (listed by area within the Back Office)...

Parts

  • Master parts catalogs (entry of part information, picture, pricing, dimensions, shipping, etc.) can be setup.
  • Master part associations (to yearly models and categories) can be configured for each part.
  • Master part categories (used in 'shop by category') can be setup for part association.
  • Master 'shop by category hierarchies' can be configured which controls the store front part search navigation trees.

Part Uploads

  • Bulk upload of part files (to add parts to master catalogs).
  • Bulk activation/inactivation of master parts.
  • Bulk part pricing updates to the part catalogs (for periodic pricing changes).

Models

  • Master list of model names can be configured.
  • Master list of trim options can be configured.
  • Master list of transmission options can be configured.
  • Master list of yearly models can be configured.

Administrative

  • Setup an unlimited number of dealerships.
  • Each dealerships can be authorized with multiple product makes and parts catalogs.
  • Dealerships can be configured for SEO (Search Engine Optimization) options, for their respective store fronts.
  • Dealerships can be setup to allow for setting up discount/promotion programs.
  • Dealership links can be configured for each dealership (site statistics, etc.).
  • Dealerships can be setup to have an unlimited number of system users (to access back office functions).
  • Multiple product makes can be configured.
  • An unlimited number of part catalogs within each product make can be configured.
Each dealership uses this component to perform the following functions (listed by area within the Back Office)...

Parts

  • Modify/Extend the master part catalog information.  This includes updates to individual parts, altering category and model associations, etc. This only required if master part list needs to be 'tweaked' to meet an individual dealership.  Would only affect the individual dealerships view of the parts information.
  • Setup a feature parts list (promotional list of parts and prices which displays on the store front home page).  Each dealership can establish and change this list as their business warrants.
  • Modify/Extend the master 'Shop By Category' navigation hierarchy.  This only required if master hierarchy needs to be 'tweaked'.

Dealership

  • Work the orders which were captured thru the store front.  This includes sending out shipping notices, back order notices, custom emails, etc.  Can also add new orders directly from this area.  
  • Work with customer lists (those individuals that have entered orders in the past AND/OR have requested information or signed up as a subscriber thru the store front).  This includes sending out customer emails, etc.
  • Access custom 'Important Links' (like a direct link to store front site statistics, etc.).
  • Setup email templates (form letters) to be used in the order or customer communication process.
  • Setup part pricing matrix (by part catalog) which provides for Dealer Cost (+) OR Retail Price (-) pricing within part valuation bands.
  • Setup 'constants' for establishing min shipping, max shipping, normal shipping percentage, tax rate, etc.
  • Manage specific dealership users and their authorizations (of the back office component).

Part Uploads

  • Bulk upload of part files (to add parts to the dealer specific part catalog entries).
  • Bulk activation/inactivation of dealer specific catalog entries.
  • Bulk part pricing updates to the dealer specific part catalog entries (for periodic pricing changes).

Models

  • Modify/Extend the master list of model names.
  • Modify/Extend the master list of trim options.
  • Modify/Extend the master list of transmission options.
  • Modify/Extend the master list of yearly models.

A sample parts listing

Parts List

Shop by category setup screen

Shop By Category Hierarchy

 

A price matrix for each part catalog

Price Matrix

 

A consolidated view of all orders

Order List

 

Extensive order information stored/archived

Order Detail

 

Setup models to associate to parts

Model List

 

Setup makes for models and parts catalog associations

Makes List

 

 

Administrator setup of dealerships

Dealership List

 

Dealerships can have unlimited users of this system

Dealership Users

 

 
Notes
  • The term "Master List" refers to the establishment of a single master copy which can then be assigned (shared) by the various dealerships which are administered on the system.  In all scenarios, each dealership maintains the option to override or extend these master lists (like removing/inactivating specific parts, models or categories that they do not sell, etc.).  This "Master List" concept provides for a single list to be shared and 'extended' to all dealerships.  This approach provides for a very efficient utilization of catalog information. For instance, if you change the picture on a single master part then all dealerships that reference that part, through its catalog, will immediately get the updated part.
  • Trim and Transmission (and even models) may not be required for all types of parts which can be maintained by this web application solution.
  • Options also exist for users of the system to update their profile (name, email address, etc.) AS WELL AS updating of security password information.  This is available to all authorized users of the web application solution.
Additional Note: Screen shots listed for this section represent actual screen shots from the Intercity Services branded license of this web solution.  Individual dealership store front website graphics (header, footer... which are template based) AND the part catalog data population were created by, and are the property of, Intercity Services.
 
Copyright: Software Experts, Inc. 2004+   214-543-1400,  Updated: 05/2011